Acceptable Use Policy (AUP)
requires all Customers / subscribers to be good Citizens of the
content that is legal under US law is acceptable.
do not tolerate SPAM (unsolicited commercial Email). SPAM is a plague
on the Internet.
following activities are expressly prohibited:
SPAM / Unsolicited Commercial Email (UCE)
not SPAM, facilitate SPAM or allow your customers to SPAM. Do
not host, or allow to be hosted, any sites or information that
is advertised by SPAM from other networks. Violation of this policy
carries severe penalties and will be pursued to the fullest extent
possible including criminal and civil prosecution.
understand that there will be a few complaints any time large
quantities of Email are sent. However, Ultratron must respond
promptly to SPAM complaints in order to prevent our IP address
space from being blocked.
service will be disconnected without refund if:
don't have an opt-in list. We expect you to be able to respond
to complaints with the source of the person's Email address who
complained. The use of "harvested" email lists where
addresses have been taken from web sites is grounds for immediate
termination of service.
don't have a removal process that permanently removes recipients
from your lists and sends confirmations via Email.
forge header information or improperly identify the sender.
don't respond to inquiries from Ultratron Abuse within one business
actions against you threaten Ultratron's network or IP address
your first warning from the Ultratron Abuse Department you will
be charged at $99 / hour if we must further process SPAM complaints.
In the event that emergency action is required by Ultratron to
resolve actions by anti-SPAM organizations to blacklist Ultratron
IP addresses or other threats to the Ultratron network you will
be charged at our emergency double-time rate of $198 / hour with
a one hour minimum.
not setup an open mail relay that is not password protected that
can allow spammers to send SPAM. Please contact us if you have
Hacking or any perpetration of security breaches
Child pornography or any activities harmful to minors. You must
be 18 to be an Ultratron customer.
Trademark or Copyright infringement including use or distribution
of pirated software
Utilization of Microsoft software that is not properly licensed.
Network attacks or any unfriendly effort to effect service on
another network or server
disruptions to service, no refunds:
reserve the right to disable service or terminate service and /
or remove content in order to investigate suspected violations of
this AUP without first giving notice. The cost of any investigations
will be charged to the Customer at $99 per hour during normal business
hours. Emergency investigations are charged double-time at $198
/ hour with a one hour minimum. We also reserve the right to disable
your server if we suspect that it is being attacked.
are responsible for the use of your server, including transfer and
bandwidth, even use by unauthorized users or hackers.
note that this AUP is subject to change and it is the Customer's
responsibility to regularly check for modifications.
does not issue refunds for terminating service due to suspected